What size should a Toast logo and banner be?
Toast requires a logo of at least 230 x 230 pixels and a banner of at least 1400 x 788 pixels. Toast's own pages give the banner a maximum of either 5 MB or 9 MB depending which you read. The banner article accepts .jpg, .jpeg and .png. A 1400 x 800 banner also clears DoorDash's header minimum.
Su Lee · Founder, MenuPhotoLab
Six years photographing Atlanta restaurants, and two running SocialLee, uploading their menus to DoorDash, Uber Eats and Grubhub.
Sources last read · 4 sources
What size should a Toast logo and banner be?
Logo at least 230 x 230 pixels, banner at least 1400 x 788. Those minimums are consistent everywhere Toast states them. The file size cap is not.
These are your brand images, not your dish photos. If you are looking for the size of the picture attached to a menu item, that is a different asset with different rules, covered in the Toast menu photo guide.
| Image | Minimum resolution | Maximum file size | Stated on |
|---|---|---|---|
| Logo | 230 x 230 px | 5 MB | Customization page, Toast Local app page |
| Banner | 1400 x 788 px | 5 MB or 9 MB, Toast disagrees | Three pages, see below |
| eGift card image | 640 x 400 px | 5 MB | Customization page |
Where does the Toast banner image actually appear?
In more places than most operators expect, which is the real argument for treating it as a considered photograph rather than whatever was to hand. Toast states that the banner image on the Restaurant Info page, under Takeout and Delivery, "appears in the Toast Local app, Online Ordering, loyalty sign-up, email sign-up, and email campaigns".
The logo travels too. Toast says it appears as your thumbnail when a guest browses nearby restaurants in the Toast Local app, and "on the top of the Toast App, online ordering, and loyalty sign-up".
So one banner and one logo carry your storefront across a browse list, an ordering page, two sign-up forms and your email campaigns. That is a wider surface than any single dish photo on the menu.
What makes a good Toast banner photo?
Toast publishes its own guidance for this image, and it is more specific than most platforms bother to be. Its recommendations:
High resolution photography, without filters. The same rule the delivery marketplaces apply to item photos, applied here to the banner.
Show a single featured food item. Not a collage, not the dining room, not a menu board.
No alcohol. Toast lists this explicitly, and it matches how the delivery platforms treat alcohol imagery.
No servers and no diners. People in the frame are out, which is stricter than DoorDash and Uber Eats are about item photos, where hands are allowed under conditions.
That last pair is worth noticing if you have a photographer booked. A warm shot of staff at the pass is a good marketing image and a bad Toast banner, by Toast's own guidance. Brief for a single dish instead.
Can one logo and banner work for both Toast and DoorDash?
Yes, and this is the rare case in this library where one file genuinely serves two platforms. Most of these pages end in the opposite conclusion.
| Toast | DoorDash | One file that clears both | |
|---|---|---|---|
| Logo minimum | 230 x 230 px | 230 x 230 px, square 1:1 | 230 x 230, square |
| Logo file size | Max 5 MB | Under 2 MB | Keep it under 2 MB |
| Banner minimum | 1400 x 788 px | 1400 x 800 px | 1400 x 800 |
| Banner file size | Max 5 MB or 9 MB | Under 2 MB | Keep it under 2 MB |
The logo minimum is identical on both platforms: 230 x 230. The banner minimums differ by twelve pixels of height at the same width, so exporting to DoorDash's 1400 x 800 satisfies Toast's 1400 x 788 automatically. Export both under 2 MB, because DoorDash is the stricter cap and Toast never objects to a smaller file.
One caveat on the banner. DoorDash states its header renders at 4:1 on web and 16:9 in the app, so the same image is cropped twice over there. 1400 x 800 is 1.75:1, which is neither. Keep anything you cannot lose out of the top and bottom of the frame, and out of the far left and right.
Does Toast review or approve brand images?
Toast publishes no review or approval step for these images, and none appears in the documented upload flow. That is a statement about Toast's documentation, not a guarantee about your account.
You upload the logo and banner yourself in Toast Web's restaurant information section, and, as with menu item photos, the change has to be saved and then published before guests see it. Nothing indicates Toast selects or vets the image for you.
The practical consequence is the same as everywhere else on Toast: no gatekeeper means no safety net. A blurry banner will go live and stay live until someone notices.
Frequently asked questions
What size should a Toast logo be?
A minimum resolution of 230 x 230 pixels, with a maximum file size of 5 MB. That figure is consistent on both the online ordering customization page and the Toast Local app page, read 2026-09-21. DoorDash publishes the same 230 x 230 minimum but caps files under 2 MB, so a square logo under 2 MB satisfies both platforms.
What size should a Toast banner image be?
A minimum resolution of 1400 x 788 pixels. The maximum file size depends which Toast page you read: the customization page says 5 MB, while the banner placement page and the Toast Local app page both say 9 MB. Staying under 5 MB satisfies all three. The banner article accepts .jpg, .jpeg and .png.
Where does the Toast banner image appear?
Toast states the banner image on the Restaurant Info page, under Takeout and Delivery, "appears in the Toast Local app, Online Ordering, loyalty sign-up, email sign-up, and email campaigns". The logo appears as your thumbnail when guests browse nearby restaurants, and at the top of the Toast app, online ordering and loyalty sign-up.
What image format does Toast accept for the banner?
The article explaining where the banner appears lists .jpg, .jpeg and .png, read 2026-09-21. The customization page states minimum resolutions and file size caps but no formats at all, so those three are the only formats Toast states for this image. For menu item photos, a separate set of Toast pages disagree between JPG or PNG and PNG only.
Can I use the same logo on Toast and DoorDash?
Yes. Both platforms publish the same 230 x 230 pixel minimum for a logo, and DoorDash recommends a square 1:1 ratio. The only difference is the file size cap: DoorDash requires under 2 MB while Toast allows up to 5 MB. Export a square logo under 2 MB and it satisfies both.
Can I put my staff or a drink in the Toast banner?
Toast's own guidance says no. It recommends high resolution photography without filters showing a single featured food item, and excluding alcohol, servers and diners. That is stricter than DoorDash and Uber Eats are about item photos, where hands are permitted under conditions. Brief a single dish rather than a scene with people in it.
Does Toast approve my logo or banner before it goes live?
Toast publishes no review or approval step for brand images, and none appears in its documented upload flow. You upload them yourself in Toast Web, then save and publish. Toast is a point of sale system with its own online ordering rather than a delivery marketplace, so there is no third-party moderation queue of the kind DoorDash, Uber Eats and Grubhub run.
Not sure whether a photo you already have will pass?
Run it through the free Photo Rejection Checker. It tests the size, shape, format and file size of any photo against each platform's published specs, and lists the content rules alongside. No signup.
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Su Lee
Founder, MenuPhotoLab · Atlanta, Georgia
I have photographed Atlanta restaurants for six years as a food creator, and for the last two my sister and I have run SocialLee, shooting and uploading menus for independent restaurants around metro Atlanta. I wrote this page the way I wish the platforms had written theirs: every number read off their own documentation, with the date I read it, and where they contradict themselves I say so.
Sources
- Toast: Customize Your Online Ordering Site, read
- Toast: Where is the banner image on the Restaurant info page used?, read
- Toast: Change Your Restaurant's Image on the Toast Local App, read
- DoorDash: Common photo issues explained (logo and header specs), read
Platform requirements change. This page carries the date each source was last checked.
Not affiliated with Toast, DoorDash.
